Information We Collect

We collect information that helps us provide better educational services and support your business growth journey. The type of information we gather depends on how you interact with us.

Personal Information You Provide

When you sign up for our programs, contact us, or use our services, you might provide:

• Your name, email address, phone number, and business address
• Business information including industry sector, company size, and current operations
• Financial information related to your business diversification goals (we never store complete payment card details)
• Communication preferences and educational interests
• Feedback, survey responses, and testimonials you choose to share

Information Collected Automatically

Like most websites, we collect certain technical information when you visit us:

• IP address, browser type, device information, and operating system
• Pages you visit, time spent on our site, and navigation patterns
• Referral sources and search terms that brought you to our website
• Cookie data and similar tracking technologies (more on this below)

How We Use Your Information

Your information helps us deliver personalized education and support. We use what you share to make your experience better and our programs more effective.

We won't use your information for purposes you haven't agreed to. If we want to use your data in new ways, we'll ask for your consent first.

Sharing Your Information

We don't sell your personal information to anyone. Period. But we do share it in specific situations:

Service Providers

We work with trusted companies that help us run our business. These include email platforms, payment processors, and hosting services. They only access information needed to do their job, and they're contractually required to protect it.

Legal Requirements

Sometimes Australian law requires us to share information with government agencies or courts. We'll comply with legal requests when we're legally obligated to do so.

Business Transfers

If auralithvia merges with another company or sells assets, your information might be part of that transfer. Any new owner would still need to follow this privacy policy.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us using the details at the bottom of this page. We'll respond within a reasonable timeframe and verify your identity before processing requests.

Security Measures

We take data security seriously and protect your information through various technical and organizational measures:

• Encrypted data transmission using SSL/TLS protocols across all connections
• Secure servers with regular security updates and monitoring located in Australia
• Access controls limiting who can view your personal information internally
• Regular security assessments and vulnerability testing by independent professionals
• Staff training on data protection and privacy best practices
• Secure backup systems to prevent data loss

While we work hard to protect your information, no internet transmission is completely secure. Use strong passwords and keep your login credentials confidential.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. These small files help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. You can't opt out of these.
• Analytics Cookies: Help us understand visitor behavior and improve our content. These are optional.
• Preference Cookies: Remember your settings and choices for a better experience.
• Marketing Cookies: Track your activity to show relevant content. You can opt out anytime.

Most browsers let you control cookies through their settings. Blocking cookies might affect your experience on our website, though core functionality will still work.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. Here's what that means in practice:

• Active program participants: We retain your data throughout your enrollment and for 3 years after program completion
• Marketing communications: Until you unsubscribe or request deletion
• Financial records: 7 years from the end of the financial year, as required by Australian tax law
• Website analytics: Aggregated and anonymized after 26 months
• Support inquiries: 2 years after your last contact with us

After these periods, we'll securely delete or anonymize your information unless we're legally required to keep it longer.

International Data Transfers

Your personal information is primarily stored and processed in Australia. However, some of our service providers operate globally, which means your data might be transferred to countries outside Australia.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Using service providers that comply with recognized international privacy frameworks
• Implementing contractual protections that meet Australian Privacy Principle standards
• Ensuring receiving countries have adequate privacy protections

We'll always notify you if your information will be sent to countries with weaker privacy laws than Australia.

Children's Privacy

Our services are designed for business professionals and are not intended for individuals under 18 years old. We don't knowingly collect personal information from children.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll delete such information from our systems promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to all active program participants
• A prominent notice on our website for at least 30 days
• Updated "Last Updated" date at the top of this policy

Your continued use of our services after we post changes constitutes your acceptance of the updated policy. If you disagree with changes, you can close your account and stop using our services.